Nepean, On K2H 5Z1
Located inside the LifeSource Medical Centre
NOPC@magma.ca | Phone: 613-820-8132 | Fax: 613-828-2010
Our Services
Nepean Orthopaedic Physiotherapy Clinic is a private physiotherapy practice. Our services are mostly covered through extended or work health plans, motor vehicle accident insurance plans, WSIB or self-pay.
Nepean Orthopaedic Physiotherapy Clinic offers assessments and treatments for a wide variety of problems, including:
- Chronic or acute low back, neck and spinal pain
- Sprains and strains
- Sports injuries
- Post surgical rehabilitation
- Repetitive strain and office overuse injuries
- Motor Vehicle accidents
- Tendonitis and bursitis
- Muscle and joint pain
- Headaches
- Arthritis
- Workplace injuries
Our Rehab team can help you achieve your recovery goals through a variety of interventions and modalities, including:
- Manual therapy - hands-on stretching and mobilization of muscles, bones and joints
- Electrotherapy - pain-relieving currents
- Therapeutic ultrasound
- Specific exercise program prescription and progression
- Acupuncture
Nepean Orthopaedic Physiotherapy Clinic ensures that each client receives quality one-on-one care and is given sufficient time during each treatment to help maximize recovery.
For further information about the services we offer, please feel free to contact the clinic at 613-820-8132.
Services Covered by Extended Health Plans or Work Health Plans
Most insurance plans offer coverage for physiotherapy, acupuncture, massage therapy and orthotics. These services and their specific coverage are usually outlined in a benefits handbook offered to you by your employer.
This handbook will provide you with the following information:
- the dollar amount allowed per visit and per year for each type of service
- the requirements and designation of the health care professional providing the service
- the yearly deductible portion for which the client is responsible
- if a written referral (by a physician) for the service is needed
You should also be able to call your insurance company with specific enquiries or access this information on their website. Your policy and/or identification number will usually be required, and sometimes your date of birth, before you are provided with the information.
If you are claiming through your extended health care carrier or work plan, you will be required to pay for your therapy sessions upon each visit, after which you will be provided with receipts that you can submit for reimbursement.
If You Are Hurt In a Motor Vehicle Accident
If you are involved in a motor vehicle accident, it is recommended that you begin Physiotherapy as soon as possible in order to allow for a quicker recovery from the time of the accident.
Upon assessment of your condition, a physiotherapist will complete an initial report outlining his/her clinical findings, along with a treatment plan indicating types and length of treatment recommended. These documents will then be sent to your insurance adjuster for review before authorization of the entire treatment plan is given.
The aim of treatment is to return you to your previous level of function. Treatment will focus on active strengthening, stretching, conditioning, and use of pain-relieving modalities as needed.
Billing for Motor Vehicle Accident Insurance Claims
If you have extended health care benefits:
In Ontario, if you have an extended health care plan that covers any treatment you are receiving, motor vehicle insurance companies require that you claim through that plan first. Any remaining balances are then covered by your motor vehicle accident insurance plan. You will therefore be asked to provide this information when you come in for your assessment.
If you have extended health benefits available to you either personally or through a spouse/relative, you will be required to pay for your treatments and be given a receipt. This receipt can be submitted to your extended health insurer for reimbursement. Once reimbursed, you will also be sent an explanation of benefits from your extended health insurer. You can bring this document in so that we may bill any remaining balance directly to your motor vehicle insurer.
If you do not have any exteneded health care benefits:
If you do not have an extended health care plan which covers Physiotherapy, your treatments can be billed directly through your motor vehicle accident insurance company.
If You Are Hurt At Work
If you would like to make a claim for an injury sustained at work, you are required to report the incident to your employer as soon as possible and fill out the appropriate forms. It is advisable to visit your doctor who will recommend physiotherapy if needed. This recommendation should be forwarded to your employer as well as a WSIB (Worker’s Safety and Insurance Board) nurse case manager and/or adjudicator assigned to your claim. A review of your claim will determine whether physiotherapy treatment is authorized. Usually, up to 12 weeks of treatment is allowed.
Upon assessment of your condition, your physiotherapist, along with your doctor, employer and WSIB nurse case manager will discuss the following:
-
Appropriate time off work (if any) to allow for healing
- A return-to-work plan including the possibility of modified duties for a specific time period or graduated hours until full time hours have been reached
Your physiotherapist may also be asked to fill out a Functional Abilities Form which describes what activities you can and cannot perform due to your injury.
Billing for WSIB Claims
Nepean Orthopaedic Physiotherapy Clinic can bill WSIB directly for services rendered, as long as they have been authorized.